Connect WhatsApp to HappyFox via Twilio to provide lightning-fast customer service in your customers' favorite messenger.
Why connect Whatsapp to Help Desk?
From handling customer inquiries on their preferred messaging platform to providing instant support updates and managing high-volume conversations, WhatsApp integration enables support teams to meet customers where they are while maintaining professional ticketing workflows.
Who Is This For?
When someone sends a message to your business number on WhatsApp, HappyFox captures it and gives you the ability to assign action items to the text, tag teammates, collaborate with subject matter experts, and respond to the conversation.
Associate a business number from WhatsApp with a HappyFox category to track conversations with the correct team. Triage your sales, billing queries, and generic support conversations separately.
