Help Desk Productivity
You can use ticket templates to pre-fill ticket properties including custom fields. Create tickets with fewer clicks.
Create ticket templates that can be shared with other agents or personal templates that are accessible only to you.
You can create different ticket templates for different teams. Automatically fill required details for each team using ticket templates.
Talk to a Help Desk Specialist. Get a one-on-one demo, that’s quick and focused on your business needs.